Wellbeing in ERP Projects: Avoiding Burnout in High-Pressure Environments
ERP projects are known for their intensity. Long timelines, demanding stakeholders, and high-stakes deliverables can push consultants and teams to the brink. Burnout not only impacts individuals but also threatens the success of transformation programs. Protecting wellbeing isn’t a luxury — it’s a necessity for sustainable delivery.
The High-Pressure Reality of ERP
ERP initiatives often involve:
- Extended working hours during design, testing, and go-live phases.
- Conflicting demands from global stakeholders.
- Relentless deadlines tied to financial cycles or compliance.
- High visibility — ERP projects often sit under board-level scrutiny.
Why Burnout is a Business Risk
- Reduced productivity and creativity.
- Higher turnover, creating project delays.
- Lower morale, impacting collaboration and adoption.
- Increased errors and risks in delivery.
Strategies to Avoid Burnout in ERP Projects
-
Realistic Planning
Build project plans that allow for contingencies. Unrealistic deadlines are the root cause of unnecessary stress. -
Promote Work-Life Balance
Encourage regular breaks, time off after intense phases, and flexible working hours where possible. -
Wellbeing Programs
Provide access to mental health support, coaching, or wellbeing initiatives. Even small gestures — like recognition and team-building — make a difference. -
Shared Accountability
No single consultant should carry the weight of a critical work-stream. Distribute responsibilities and create a culture of support. -
Leadership Example
Leaders must set the tone by modeling sustainable work habits and acknowledging the human side of delivery.
Case Example (Anonymized)
In a multinational Oracle rollout, consultants worked 70+ hour weeks leading to turnover just before go-live. The program had to bring in replacement contractors at significant cost. After adopting wellbeing policies (rotating shifts, off-cycle downtime), the project saw improved morale and delivered the next phase on schedule.
Conclusion
ERP projects will always be challenging, but burnout doesn’t need to be part of the journey. By embedding wellbeing into delivery culture, organizations can protect their teams, safeguard outcomes, and create environments where talent thrives.
